MetaCRM Launches Telegram Bot to Elevate Community Support

Is your community thriving on Telegram, but you’re missing a support ticket channel that helps you consolidate them? Look no further! MetaCRM has just activated the Telegram channel integration, allowing you to effortlessly consolidate user queries from Discord , Website Widget and now – Telegram Channel, try it out NOW! Dive into the details below and let’s make your community management life easier!

Expanding to Telegram Support

As the leading Web3 CRM service platform, MetaCRM committed to simplifying the lives of community moderators with our comprehensive support ticket system. While our partners have traditionally served their communities through Discord or our Website widget, the rise of Telegram Mini Apps and the growing dependence on mobile app communities has sparked a new demand, and also, our partners have been asking for a Telegram ticketing bot to streamline community queries on this platform. We’ve listened, and we’ve delivered. Let’s explore how you can leverage MetaCRM’s Telegram ticketing bot to enhance your community experience.

How It Works

The MetaCRM Telegram Ticketing bot is a user-friendly tool designed for seamless integration into your Telegram channel, facilitating quick ticket creation and query consolidation. Once set up in your channel, users can easily access the bot to raise questions privately, eliminating the need for awkward public inquiries. This feature is particularly beneficial for shy degens or those who prefer not to disturb others in the community.

Getting Started: Integration in 3 Simple Steps

Step 1: Create Your MetaCRM Telegram Bot

Navigate to your MetaCRM Portal (New to MetaCRM? Contact us ASAP – the best Web3 community deserves the best Web3 CRM solution!)
Go to Integration
Locate Telegram Integration and follow the guide to create your Telegram Bot using Bot Father

Step 2: Define your Ticket Types

Setup welcome message
Select your Ticket types and hit that save button

Step 3: Launch and Communicate

Share your bot’s link from BotFather in your community about this new support avenue
And it’s ready to serve, simple as that!

Streamlined Support, Consolidated Data

It’s that simple! The MetaCRM Telegram Bot is now ready to serve your community and fuel your growth in the Web3 space. Rest assured, all Telegram ticketing data is consolidated in the MetaCRM portal backend, keeping you informed on ticket distribution and moderation status.

The Telegram Ticketing Bot is just the beginning of our Telegram community features. At MetaCRM, we’re dedicated to exploring new opportunities and technologies, creating innovative solutions to help Web3 projects thrive. Join us today and supercharge your Web3 business with the greatest community management tools.

Ready to transform your Telegram community support? Contact MetaCRM now and take the first step towards seamless, efficient user engagement!

Product Update